Privacy Policy

1. Who we are

Grevillea Journeys operates this website and the tour experiences described on it. References to "we", "us" or "our" in this policy refer to Grevillea Journeys. If you have questions about this policy or how we handle your data, please contact us.

2. Information we collect

We collect personal information you provide when you submit an enquiry or request a place on a tour. This may include your name, email address, phone number, travel preferences, dietary requirements, and any other information you choose to share with us.

We may also collect standard website usage data (such as pages visited and browser type) through our website analytics tools.

3. How we use your information

We use the information you provide to respond to your enquiry, assess your suitability for a tour departure, and — if you accept a place — to plan and deliver your Grevillea Journeys experience.

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your consent.

4. How we store your information

Your information is stored securely. We retain personal information only for as long as necessary to deliver the services you have requested or as required by law. You may request deletion of your personal information at any time by contacting us.

5. Sharing your information

We may share relevant information with third-party service providers who assist in delivering your tour experience — such as accommodation providers, transport operators, and activity suppliers — only to the extent necessary to fulfil your booking. These parties are required to handle your information securely and in accordance with applicable privacy law.

6. Your rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us.

If you are located in Australia, this policy is intended to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles. If you are located in the European Union or United Kingdom, you may have additional rights under the GDPR or UK GDPR.

7. Cookies

This website uses cookies for essential functionality and analytics. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of this website.

8. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of this website after any changes constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this privacy policy or how we handle your personal information, please contact us.