FAQ — Grevillea Journeys

Question 1

What does the price include?

Accepted Answer

Everything you need for the week. Your tour price covers seven days in a premium private home — one beautiful property that is yours for the entire week — all meals throughout the week (breakfast, lunch and dinner), a 4-course welcome dinner on Day 1, a 7-course gala dinner on Day 6, a selection of drinks including beer, wine and selected beverages, a dedicated host for the full seven days, private transport for all excursions and transfers, sightseeing, selected attraction entry, local experiences and day trips. The only things not included are flights to and from the destination, travel insurance, and personal spending.

Question 2

Are there any hidden charges?

Accepted Answer

None. Our pricing is all-inclusive and clearly stated. There are no resort fees, no service charges, no upsells during the tour. What you pay upfront is what the tour costs. We believe transparency is part of the service.

Question 3

What is the price per person?

Accepted Answer

Every current Grevillea Journeys experience is A$11,000 AUD per person including GST. There is one price across all destinations. No destination costs more or less than another.

Question 4

Is GST included?

Accepted Answer

Yes. The advertised A$11,000 per-person price includes GST. There is no GST added on top.

Question 5

Is a deposit required to secure a booking?

Accepted Answer

Yes. A deposit is required to confirm your place. Please enquire for current deposit and payment terms.

Question 6

What is your cancellation policy?

Accepted Answer

Please enquire directly for current cancellation terms. We strongly recommend comprehensive travel insurance to cover unforeseen circumstances.

Question 7

Are meals included?

Accepted Answer

Yes. All normal meals throughout the Grevillea Journeys experience are included. Depending on the itinerary, meals may be prepared by the private chef, enjoyed at local restaurants, or provided while sightseeing. From breakfast through to dinner, your meals are taken care of throughout the week.

Question 8

What special dinners are included?

Accepted Answer

Two signature dining experiences anchor the week. On Day 1, your private chef presents a 4-course welcome dinner — a carefully composed introduction to the destination's finest produce, designed to set the tone for the week ahead. On Day 6, the week ends with a 7-course gala dinner — the most ambitious meal of the week, built around the finest ingredients the destination has to offer. The table is dressed. The wines are selected. Seven courses. Ten guests. One table. Both dinners are included in the tour price.

Question 9

Are drinks included?

Accepted Answer

Yes. A selection of alcoholic and non-alcoholic beverages is included throughout your Grevillea Journeys experience. This can include water, soft drinks, tea, coffee, beer, wine and selected alcoholic beverages. Responsible service of alcohol applies where legally required. Premium personal purchases outside the included selection remain at the guest's own cost.

Question 10

Do I need extra money for food?

Accepted Answer

Normal meals forming part of the Grevillea Journeys experience are included. Guests may want spending money for shopping, souvenirs, optional personal activities and other personal purchases.

Question 11

What if I have dietary requirements?

Accepted Answer

Please tell us about any dietary requirements, allergies or preferences when requesting your place. We will make every reasonable effort to accommodate dietary needs with advance notice, subject to supplier capability and destination availability. Your private chef will be in touch before your departure to discuss your preferences in detail.

Question 12

How many guests are on each tour?

Accepted Answer

Every Grevillea Journeys experience is limited to a maximum of 10 guests. This is a deliberate choice — not a logistical constraint. Smaller groups move more freely, eat better, stay in better accommodation and connect more deeply with a destination. We will never increase the cap to fill more seats.

Question 13

Do I have to book all 10 places?

Accepted Answer

No. Guests can book individually, as a couple or with friends. You do not need to find ten people. Others join the same departure and become part of the group.

Question 14

Can I book the entire tour for a private group?

Accepted Answer

Yes. Families, friends, businesses or special-interest groups may enquire about booking a complete Grevillea Journeys departure for their group. Maximum 10 guests. Please enquire directly for availability.

Question 15

Can I travel solo?

Accepted Answer

Absolutely. Solo travellers are very welcome. You do not need to organise ten people. Many solo guests find the small-group format ideal — you have the company of the group when you want it, and the freedom to do your own thing when you don't. One of ten. Never one of hundreds.

Question 16

Who typically travels on a Grevillea Journeys tour?

Accepted Answer

Our guests are typically couples, solo travellers, small groups of friends, or family groups who value quality over quantity and prefer a personal, unhurried experience to a large coach tour. Most are experienced travellers who have done the standard options and are looking for something more personal.

Question 17

Where do we stay?

Accepted Answer

Guests stay together in a premium private home selected for the destination. You are not in a hotel. The whole group shares one beautiful home for the entire week.

Question 18

How structured is the daily itinerary?

Accepted Answer

Each day has a planned programme of activities, but the pace is always relaxed. There is no rushing from one attraction to the next. If the group wants to linger somewhere longer, we linger. Your host is there to adapt the day to what the group actually wants — not to stick rigidly to a schedule.

Question 19

Are the activities physically demanding?

Accepted Answer

Most activities involve light walking and are accessible to guests with average mobility. Where an activity involves more physical exertion, it is always optional and an alternative is arranged. We design our itineraries to be enjoyed by a wide range of fitness levels.

Question 20

What happens if something goes wrong during the tour?

Accepted Answer

Your host is present throughout and is the first point of contact if plans need to change — whether that is a weather disruption, a venue closure, or anything else. We strongly recommend comprehensive travel insurance for all guests.

Question 21

How far in advance should I book?

Accepted Answer

We recommend registering your interest as early as possible. Tours are limited to 10 guests and places are limited. If a tour is full, we can add you to a waitlist or suggest alternative options.

Question 22

Are flights included?

Accepted Answer

No. Unless specifically stated, transport to and from the tour destination is not included. Airport transfers once you arrive at the destination are included.

Question 23

Is travel insurance required?

Accepted Answer

We strongly recommend comprehensive travel insurance for all guests, covering cancellation, medical expenses, and personal liability.

Question 24

How do I request a place?

Accepted Answer

Use our request form to tell us a little about yourself and which journey interests you. No payment is required at this stage. A member of our team will personally be in touch to arrange your private introduction — a short conversation where both sides can ask questions before any commitment is made.

Question 25

Does Grevillea Journeys have a social media presence?

Accepted Answer

No. Grevillea Journeys has no public social media accounts. We do not post content about our guests, our tours or our properties on any social platform. This is a deliberate choice — our clients value discretion, and we believe their travel experiences should remain theirs to enjoy.

Question 26

Will photos of me be used in your marketing?

Accepted Answer

No. We do not photograph guests for promotional use without explicit written consent. Any photography during the tour is for your personal memories — not ours. We do not use guest images in advertising, on websites or in any marketing material without your express permission.

Question 27

Who will know I am travelling with Grevillea Journeys?

Accepted Answer

Only the team directly responsible for your tour. We do not discuss guest details, travel plans or personal information with anyone outside that team. We do not share guest lists, announce departures publicly or disclose who has travelled with us.

Question 28

Do you share my personal information with third parties?

Accepted Answer

We do not sell, rent or share your personal information with third parties for marketing purposes. Supplier information — such as dietary requirements or arrival times — is shared only to the extent necessary to deliver your tour, and only with the relevant supplier.

Question 29

How do you handle my enquiry and personal details?

Accepted Answer

Information you provide when requesting your place is used solely to assess your enquiry and, if you proceed, to arrange your tour. We do not add you to marketing lists without your consent. You can read our full privacy policy for details on how we handle personal data.

Question 30

How does the small group format improve safety?

Accepted Answer

Our maximum 10-guest format allows closer personal attention, simpler logistics and a more controlled travel environment than a large group tour. Your host knows everyone by name, knows who has medical requirements, and is present for the full seven days. If something goes wrong, you are not calling a helpline — you are talking to someone standing next to you.

Question 31

What happens in a medical emergency?

Accepted Answer

Your host is with the group throughout and is the first point of contact if anything goes wrong. We strongly recommend comprehensive travel insurance covering medical expenses and evacuation for all guests.

Question 32

Is travel insurance required?

Accepted Answer

We strongly recommend comprehensive travel insurance for all guests, covering cancellation, medical expenses, evacuation and personal liability. While not a booking requirement, it is strongly advised. We can advise on what to look for — but the policy is yours to arrange.

Question 33

How are suppliers and activities vetted?

Accepted Answer

Every restaurant, experience provider and activity included in the itinerary is carefully selected by our team. We do not book based on online reviews alone. We research thoroughly, and if a supplier does not meet our standard, they are not included — regardless of reputation or price.

Frequently asked questions

Pricing and inclusions

Meals and drinks

Group size and guests

The experience

Booking and logistics

Privacy and discretion

Safety and wellbeing

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